The top 15 keys to being a SUCCESSFUL seller and not die trying
What types of vendors there?
Negotiation, sales methods and search for customer vary depending on whether the end user is a consumer or a business.1- Sellers consumer: the consumer buys the product for use and enjoyment.
2- Stores between companies: the customer buys the product for resale. Its focus is on what economic benefit can report product.
What do you need a salesperson to succeed?
3- A suitable profile: the trade should have an outgoing and emotional profile, to contact the client.4- Be empathetic: to learn to take the place of the customer and thus better contact with him.
5- May. Knowing the customer profile. This is a key point. Knowing who buys the product, who consumes it, what other products you like, what level of training they have, what level of income etc ...
6- Knowing the benefits of the products received by such customers. And not only the characteristics of the product or service.
7- Having similarities with the type of customer : a cultural, aesthetic, in manners.
8- Having formation of the company and the product. Customers are increasingly using the Internet and trained to learn information about the product, the company and the competition. The more expensive the product, this point is heightened. A trained salesperson give a good image to the client. Training should be ongoing so keep the motivated business.
9- Gener clear trading conditions in the business. Directions To what extent can the negotiation. Customers like to feel special; a gift, a discount can make a difference.
10- Having a CRM to help you manage any customer complaint. A software that allows to include all relevant customer information, profile, requests, complaints, suggestions.
11- Having a motivational plan with clear and specific goals. The seller has to know what to sell and get your prize. To operate the goals must be realistic.
12- Having other elements of communication to submit the product. seller's message is important but not the only thing that works. The presentation of the product, its quality, presentation of the premises, the catalog involving all elements and the product must be submitted according to the message from the seller as support tools.
13- Having a good after-sales. What if the product after the sale has any claim or the client simply does not know how it works. The post-sale will be essential to maintain long-term sales.
14- Having success stories. argument to support the seller in the sale of real cases of successful use of the product.
15- Having a book seller that regroups all of the above. And you can show the salesperson during training.
What does have a commercial well trained and with the right profile?
Increased sales. By having information and apply knowledge.
Satisfied clients. against them By having a trained and motivated seller that offers what you need.
Increased profits. Due to increased sales and satisfied customers.Have professional or successful sellers?
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